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REFUND POLICY-THROTEL INDIA

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Refund Policy

In order to make a withdrawal Client has to make an enquiry from Client's "personal zone" on the site. In order to complete the enquiry Client has to choose any of the withdrawal methods from the list and fill all the necessary details.

After a withdrawal request is made, it receives a "Requested" status. After the request is processed, it receives a "In process" status. After receiving the "In process" status, funds are removed from the balance. Funds will be transferred to the payment system wallet after the request receives a "Processed" status.
Withdrawal enquiries are processed by the financial department of the company one by one. The processing time may take up to two (2) Working days. The company reserves the right to increase the processing time.
Funds can be withdrawn only to the payment system account used to deposit. If there is no technical possibility to withdraw funds to the payment system account used to deposit, a method will be chosen by the company according to the client's possibilities. In such a case, the payment details should be similar to the client's personal details.
The client takes full responsibility for the information provided at the withdrawal enquiry
If the client used a bank card for making a deposit, the withdrawal of funds must be made to the same bank card. The client will be able to withdraw with any other payment method only after the withdrawal amount exceeds the deposit amount.
If the client made a deposit and then created a withdrawal request without performing any trading operations, the deposit must be made using the same payment credentials and payment system that were used for making the deposit. The company reserves the right to charge a fee for the return of funds as well as for processing the transaction by the processing system.
If the client's account is closed due to a violation of the Terms and Conditions, the company reserves the right to retain any and all profits earned by the client.
If the client's account is closed due to a violation of the Terms and Conditions, the company, at its sole discretion, may decide to return the funds deposited by the client. In such cases, all applicable charges and fees will be deducted from the amount to be received by the client.

In order to make a withdrawal Client has to make an enquiry from Client's "personal zone" on the site. In order to complete the enquiry Client has to choose any of the withdrawal methods from the list and fill all the necessary details.

Withdrawal enquiries are processed by the financial department of the company one by one. The processing time may take up to two (2) Working days. The company reserves the right to increase the processing time.

The client takes full responsibility for the information provided at the withdrawal enquiry

If the client used a bank card for making a deposit, the withdrawal of funds must be made to the same bank card. The client will be able to withdraw with any other payment method only after the withdrawal amount exceeds the deposit amount.

If the client's account is closed due to a violation of the Terms and Conditions, the company reserves the right to retain any and all profits earned by the client.

If the client's account is closed due to a violation of the Terms and Conditions, the company, at its sole discretion, may decide to return the funds deposited by the client. In such cases, all applicable charges and fees will be deducted from the amount to be received by the client.